Privacy Policy

HIREX LIFESTYLE

Last Updated: August 2026

1. Introduction

At HIREX LIFESTYLE, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and safeguard information you provide when you visit our website, create an account, place an order, or otherwise interact with our fragrances and related products and services.

By using our website or purchasing our products, you acknowledge that you have read and understood this Privacy Policy, subject to applicable law.

2. Information We Collect

We may collect the following information, depending on how you interact with our website and services:

  • Full Name

  • Email Address

  • Phone Number

  • Billing and Shipping Address

  • Payment-related information necessary to process transactions through our payment service providers

  • Order History and transaction-related information

  • Device, browser, IP address, and website usage information

  • Information you voluntarily provide when contacting customer support or otherwise communicating with us

We collect and use information that is reasonably necessary to provide our products and services, process orders, communicate with customers, maintain records, improve our website and services, and meet applicable legal and regulatory requirements.

3. How We Use Your Information

We may use your information for the following purposes:

  • Process, confirm, fulfill, and deliver your orders.

  • Provide customer support and respond to enquiries.

  • Send order confirmations, payment-related communications, shipping updates, and other essential service communications.

  • Improve our website, products, services, and customer experience.

  • Detect, prevent, investigate, and address fraud, unauthorized activity, security incidents, or misuse.

  • Maintain business, transaction, accounting, and customer-support records.

  • Send promotional communications, offers, or marketing messages where permitted and, where required, based on your consent or preferences.

  • Comply with applicable laws, regulations, legal processes, and lawful requests from authorities.

You may opt out of promotional communications at any time where an unsubscribe or other opt-out mechanism is provided. You may continue to receive essential communications relating to your orders, payments, shipping, returns, refunds, account, or other transactions.

We do not sell or rent your personal information to third parties.

4. Third-Party Service Providers

We may share relevant information with trusted third-party service providers who assist us in operating our business and providing our services. These may include providers involved in:

  • Payment processing

  • Order fulfillment

  • Shipping and delivery

  • Website hosting and e-commerce infrastructure

  • Analytics and website performance

  • Customer support

  • Marketing and advertising

  • Fraud prevention and security

These service providers may process your information only as reasonably necessary to provide their services to us and are expected to maintain appropriate security and confidentiality measures.

We do not permit third parties to use your personal information for purposes unrelated to the services they provide to HIREX LIFESTYLE, except where required or permitted by applicable law.

5. Payment Information

Payment transactions on our website are processed securely through third-party payment service providers. HIREX LIFESTYLE does not store complete card details on its own servers. Payment-related information may be processed and retained by the relevant payment service provider in accordance with its own privacy policy, security practices, and applicable laws.

We recommend reviewing the privacy policies of the relevant payment service provider for information about how payment information is handled by that provider.

6. Cookies & Analytics

HIREX LIFESTYLE may use cookies, pixels, tags, and similar technologies to operate and improve our website, remember preferences, understand website usage, measure advertising and marketing performance, and support website security and functionality.

We may use analytics and advertising technologies provided by third-party services, where applicable.

You may manage or disable certain cookies through your browser settings. Please note that disabling certain cookies may affect the functionality or availability of some website features.

7. Data Security

We implement reasonable technical and organizational security measures designed to protect personal information against unauthorized access, misuse, disclosure, alteration, loss, or destruction.

However, no method of transmission over the internet or method of electronic storage can be guaranteed to be completely secure. Accordingly, while we take reasonable measures to protect your information, we cannot guarantee absolute security.

8. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, including processing orders, providing customer support, maintaining business and transaction records, complying with legal and regulatory requirements, resolving disputes, preventing fraud, and protecting our legitimate business interests.

When personal information is no longer required, we take reasonable steps to securely delete, destroy, or anonymize it, subject to applicable legal, regulatory, accounting, and record-retention requirements.

9. Your Privacy Rights

Subject to applicable law, you may have rights relating to your personal information, including the ability to:

  • Request access to personal information we hold about you.

  • Request correction or updating of inaccurate or incomplete personal information.

  • Request deletion or erasure of personal information, where permitted by applicable law.

  • Withdraw consent for promotional communications or other processing where consent is the applicable legal basis.

  • Raise a privacy-related concern or grievance with us.

To exercise a privacy right or make a privacy-related request, please contact us using the details provided in the Contact Us section below. We may need to verify your identity before processing certain requests, as permitted or required by applicable law.

10. Children's Privacy

Our website and services are not intended for children. We do not knowingly collect personal information from children where prohibited by applicable law. If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, services, legal or regulatory requirements, or privacy practices.

The latest version will be made available on this page, together with the applicable "Last Updated" date. We encourage you to review this Privacy Policy periodically.

12. Privacy Requests, Grievances & Contact Us

If you have any questions, requests, concerns, or grievances regarding this Privacy Policy or the way we handle your personal information, please contact us using the details below.

HIREX LIFESTYLE

Email: hirexlifestyle@gmail.com
Phone: +91 63561 97010

Business Address:
HIREX LIFESTYLE
Valsad, Gujarat
India – 396001

We will review and respond to privacy-related requests and grievances within the time period required by applicable law.